These Terms & Conditions govern the use of our online store in Tunisia and the orders you place with us. By placing an order you accept these terms. Please review and adapt them to your business before going live.

Who we are

We are an online store operating in Tunisia and selling the products listed on this website. Add your company name, registration details, and contact information here.

Orders and prices

All prices are shown in Tunisian Dinar (TND) and include applicable taxes unless stated otherwise. We may update prices and product availability at any time. An order is confirmed once you complete checkout and we validate it.

Payment — cash on delivery

Unless another method is offered, orders are paid in cash to the courier upon delivery. Please have the required amount ready when your parcel arrives.

Delivery

We deliver across Tunisia through our delivery partners. Delivery times are estimates and may vary depending on your region and product availability. We will contact you by phone to confirm your order and arrange delivery.

Returns and refunds

You may check your order on delivery and refuse it if it does not match your purchase. For returns and exchanges after delivery, please contact us within the period stated in our returns policy.

Product availability and images

Product images and colors are for illustration and may differ slightly from the delivered item. If a product becomes unavailable after your order, we will contact you to offer an alternative or a cancellation.

Your responsibilities

You agree to provide accurate contact and delivery details, including a valid phone number and address, so that we can deliver your cash-on-delivery order.

Liability

We are not liable for delays or failures caused by incorrect delivery information or events beyond our reasonable control.

Governing law

These terms are governed by Tunisian law, including consumer protection legislation. Any dispute falls under the jurisdiction of the competent Tunisian courts.

Contact

For any question about these Terms & Conditions, please contact us through the channels listed on our website.